Suppono

Deleting your account

In the app

Deleting your account takes a few seconds and happens immediately. Nothing is queued and nobody reviews it.

  1. Open Suppono and make sure you are signed in.
  2. Open Account from the pause menu.
  3. Choose Delete Account, read what it tells you, then confirm with Delete Forever.

You can do this from any device you can sign in on — it does not have to be the one you played on most.

What is deleted, and what is not

gone Your login: your email address and your password. You will not be able to sign in again, and the same email address can be used to make a fresh account later. gone Your username, and the link between you and anything you did. gone Your progress on the server — which exercises you had finished. kept Puzzles you posted to the feed and did not delete, with nobody's name on them. Other players may be part-way through them or may have them recorded as solved, so they are not removed automatically. They are no longer attributable to anybody. kept The counts a puzzle carries — how many people tried it, how many solved it, its likes and its record — with no name attached. These describe the puzzle, not you, and removing one person's contribution would silently re-rank every puzzle they ever opened. kept Your progress on your own device, so the game keeps working offline. Uninstalling Suppono removes that too.

To remove a puzzle you posted, delete it in the game before deleting your account: hide it from the feed in MY PUZZLES, then delete it. You can also name it in an email and it will be removed.

If you cannot sign in

Email kmo73724@gmail.com from the address the account uses, asking for it to be deleted. It will be done within 30 days and you will get a note confirming it. Sending from the account's own address is how the request is verified; if you no longer have access to that address, say so and another way to confirm will be arranged.

The full picture of what Suppono stores is in the privacy policy.